Bet Voro Privacy Policy

1 What information we collect

Bet Voro collects certain necessary information to deliver the best possible gaming experience. Under this privacy policy, we collect two types of data — what you provide directly and what is collected automatically.

Information you provide directly:

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address and postal code
• National ID or passport number (for KYC verification)
• Payment details such as bKash or Nagad number
• Information you share via live chat or support tickets

Automatically Collected Information:

• IP address and device type
• Browser name and version
• Site access times, page visit history
• Gameplay logs and transaction records
• Cookie and local storage data

2 How Your Information Is Used

Bet Voro uses your information solely for legitimate purposes. Your data is never sold to advertisers or any unauthorized third parties under any circumstances.

Bet Voro never uses your data for unclear or unjustified purposes. You can opt out of promotional communications at any time.

3 Cookie policy

The Bet Voro website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential cookies: Essential for login sessions and security. These cannot be disabled.
• Performance Cookies: Analyzes which sections of the site are used most. Google Analytics is used for this purpose.
• Functional Cookies: Remembers your preferred language and settings.
• Marketing Cookies: Activated only with your consent.

You can delete or disable non-essential cookies at any time from your browser settings. Note that some features may become limited as a result.

4 Sharing Information with Third Parties

Under Bet Voro's privacy policy, we never sell your information. However, in certain circumstances, data may be shared with trusted partners.

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive the information necessary to process transactions.
• Game software providers: Gameplay data may be shared with game developers.
• Regulatory Authority: We may be required to share information with government or regulatory authorities under legal obligations.
• Anti-fraud services: Specialized services are used to help detect and prevent fraud.

5 Data Retention Period

Bet Voro does not retain your data indefinitely. A defined retention period is set for each category of data.

Once the retention period expires, your data is securely deleted or anonymized. However, if a legal dispute is ongoing, the relevant data may be retained for a longer period.

6 Data Transfer

Bet Voro stores your data on secure, internationally certified servers. In some cases, your information may be processed outside your country.

• All international data transfers comply with international data protection standards.
• Data is always transmitted in encrypted form and is never sent in plain text.
• When data is transferred to third countries, equivalent protection standards are ensured.
• You can request detailed information about data transfers from our support team.

7 Security Measures

Bet Voro employs industry-leading technical and organizational measures to protect your personal information. Our security framework is aligned with international ISO standards.

• SSL/TLS encryption: All communications are secured with 256-bit encryption.
• Firewall & Intrusion Detection: Unauthorized access attempts are blocked automatically.
• Two-Factor Authentication: An extra layer of security for your account.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Data Center Security: Servers secured with both physical and digital protection.
• Staff training: All Bet Voro staff are trained in data protection.

8 Your rights

Under Bet Voro's privacy policy, you have full rights over your own data. You can submit any of the requests below to our support team.

9 Child Protection

Bet Voro does not knowingly collect data from anyone under the age of 18. Bet Voro's services are intended for adults only.

• Age is verified at the time of registration.
• If a user is identified as a minor, their account is closed immediately.
• If a parent or guardian discovers that their child has created an account, they can contact our support team immediately.
• If any data belonging to a minor has been collected, it will be deleted without delay.

10 Privacy policy updates

Bet Voro reserves the right to update this privacy policy in part or in full as needed. You will be notified before any significant changes take effect.

• The page date will be updated for minor changes.
• For major changes, a notice will be sent to your registered email or posted on the site.
• Continued use of the site after any changes will be considered acceptance of the updated policy.
• We recommend checking this page regularly for updates.

11 Contact & Complaints

For any questions, requests, or complaints regarding the privacy policy, you can reach Bet Voro's dedicated Data Protection team.

• Email: [email protected]
• Live Chat: Click the chat icon at the bottom right of the website.
• Response Time: Usually within 48 hours.